Sizing, Shipping, Policies, etc
THE PLACE TO FIND DETAILS AND ALL OF OUR FINE PRINT
Yeah, little superheroes can be hard to size. The above picture was taken with all of our sizes lined up on top of each other, and the following chart was generated from our measurements and sizing info from Gildan. Measurements are accurate. Allow approximately 1/2 inch for shrinkage despite the "preshrunk" designation, and note the very large size jump between 5T and XS.
Adult shirts are more standardized, but here are the measurements so you can be sure. The ladies sizes have a tapered fit, and so are more form fitting. (Ladies sizes are indicated when making a size selection.)
Our adult tank tops are sized a little differently. The men's are a pretty straight crossover from the tee shirts, but the women's tank tops have a tailored fit and are junior sized, so you'll want to go up one size for a more accurate women's fit.
We have several shipping options so you can get your Supersuit at your own pace!
- Colorado residents will be subject to sales tax.
- Ship times listed below are from the day they are shipped, so add 1-2 business days to know when to expect your package, to allow for handling. We usually ship items within 1-2 business days of receiving your order.
- We ship from Englewood, CO (a suburb of Denver) so arrival times will depend on your proximity to us.
USPS First Class with tracking
This is our cheapest package rate. Packages are carefully wrapped and shipped as a USPS First Class Parcel. Tracking is included with this option. Delivery time is roughly 3-7 days. (Includes Saturdays but NOT Sundays.)
This USPS option will get your package to your faster! Insurance is included with this option, and it also has tracking. Packages are delivered within 1-3 business days, depending on how far it has to go. (Includes Saturdays but NOT Sundays.)
FedEx 2 Day Standard
Sometimes you're in a hurry! This option is understandably more expensive, but we will expedite fulfilling your order and get it to FedEx for 2-day delivery. If you place your order before 1:00pm MST most business days, we'll be able to get these out the same day. After 1:00pm MST it will go out the following day. (Saturday and Sunday do NOT count as business days for FedEx 2 Day Standard Delivery.)
Currently, we are built to handle shipping to Canada, Mexico, Australia, and the United Kingdom. USPS First Class International and USPS Priority Mail International are available. Tracking is not available on any of them. Delivery time may take a few extra days or weeks depending on how far away you are.
If you live somewhere else, send us an email! We'll be happy to calculate a postage rate and set it up for you!
We want you to love our products!
If you decide something isn't right for you or your little heroes, please email us and send it back. We will be happy to offer a full refund (minus shipping) within 30 days of purchase. Refund will be processed upon receipt of the returned item. You are responsible for the cost of return shipping.
Clothing must be unwashed and unworn (except for trying on, of course) in original condition. Other items must be in original condition as well.
If you discover a defect in one of your purchases, please email us right away and we will discuss how to make it right!
We know how important it is to keep a secret identity secret, so we promise not to compromise or share any information about you, like your e-mail or secret hide-out.